JEA is located in Jacksonville, Florida, where we proudly serve an estimated 522,469 electric, 396,566 water, 316,441 sewer and 26,902 reuse water customers.

Northeast Florida’s Not-For-Profit, Community-Owned Utility

JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live here and in the surrounding communities. The sole purpose of our business is to ensure the electric, water and sewer demands of our customers are met, both today and for generations to come. Our goal is to provide reliable services at the best value to our customers while ensuring our area’s precious natural resources are protected.

Approximately half of JEA’s electric revenues come from its residential customers, the other half from our 50,000 commercial and industrial customers. The commercial and industrial market segments also account for about one-third of the water and wastewater revenue.
Further details can be found by reading: Jacksonville City Charter, Article 21.

As a community-owned utility, we’re not subject to the same state regulations as investor-owned utilities. We are, however, regulated in certain areas of environmental and health matters, power plant location, electric safety and electric rate structure matters.